February 20, 2007
Re: Blossomflorists.com
I ordered a deluxe floral arrangement (69.95) from this "local flower shop" for a Valentines Day delivery for my wonderful girlfriend. No flowers were ever delivered. I was never notified. When I called the day after, 2/15/07, a representative took my information and told me someone would call me back. No one has.
Today (2/20/07), I called the number on the website again, same thing. The representative took my information and gave me a number to call... 713-664-0889. An answering machine picks up and says "Thank you for callingKay's flowers, a representative will be on the line shortly to take your call" then the call conveniently disconnects. I have a note on my bank statement with the charges to a Kay's Florist, Bellaire, TX.
This is a horrible experience for me. I am an employee for the State of Texas and a recent college graduate. Needless to say, I didn’t really have this money to spend anyways, but I believe my girlfriend is worth the sacrifice. Now I am left without services rendered, and the promise of a call back. Not to mention an upset girlfriend who was promised flowers and delivered disappointment. Today, it's the thought that counts for disappointment. Please help me get my money back!
B. E.
The Detectives recommeneded he file complaints with the proper authorities and asked why he chose to order from blossomflorists.com. This was his response on 3/19/07:
I initially looked for flower shops in (my girlfriends' town) and on the yellowpages online this particular location was listed among other local shops. I searched the website and unwittingly accepted the professional display before me as legit. Furthermore, After hassling with these people (email attached) I recieved an email a month later explaining that a refund would be alloted to my mastercard account the next day. To my incessant surprise held only for these con artists, my account has yet to be credited.
Thanks to FloristDetective.com for all they do to help consumers and Real "Local" flower shops.
To read the rest of the stories click this link:
http://www.floristdetective.com/wst_page17.aspx
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